What is your cancellation policy?
Tours and Lessons:
Bookings can be made up to 24 hours prior to the tour or lesson. Full payment is due to book a day tour or lesson. If cancelled 30 or more days prior to tour/lesson a full refund will be offered. If booked by credit card, a 2% card cancellation fee will be applied. If cancelled 0-29 days prior to tour/lesson – no refund will be offered unless Sealegs can fill your space. A $10 administrative fee will be applied. If your tour is cancelled due to unsafe weather conditions, we will try to schedule. If we need to cancel, a full refund will be offered.
Bookings can be made up to 24 hours prior to the rental. Full payment is due to secure a reservation. If cancelled 7 or more days prior to rental a full refund is offered .
What is the climate like on the Island?
Summer weather is usually warm and sunny with highs ranging in the mid 20’s Celsius (70 – 80 degrees Fahrenheit). Bringing a swimsuit is a good idea! It cools down notably in the evenings.
With all tours we recommend dressing for unpredictable weather conditions; especially rain.
What do we do if the weather is poor?
The best defense against poor weather is preparation. Sealegs will forward a Trip Preparation package to you upon registration.
Safety is our #1 concern. We will not go out on the water if the weather compromises your safety.
Do I have to paddle in a double kayak?
Sealegs likes to use both single and double kayaks on all guided tours, however, doubles are recommended for the novice kayaker.
You can find public washrooms at Transfer Beach next to the Eco-Adventure Centre.
Can I bring my dog?
We have a ‘no dogs allowed’ policy in accordance with our town by-laws
Do I need to be athletic?
No!! That’s the beauty of sea kayaking. It’s for all shapes, sizes, ages (from ‘2 to 92’) and abilities. We do travel for up to 2 hours at a time and it would helpful if you are in reasonably fit condition.
It is recommended that you check with a physician if you are in doubt about your ability to participate in a kayak tour.
Please feel free to e-mail us or write us and one of our guides can recommend pre-trip exercises!
How many people will be in our kayaking group?
Our minimum multi-day tour group size is 4.
What are the age limits?
It is recommended that persons be 12 years of age & older. Families are welcome and encouraged to call about opportunities for special family vacations.
We endeavour to match your needs with our other guests. We take great care to match guides to client groups. Remember: custom tours can be arranged with groups of 4 or more.
Where can I stay while on the Island?
Check out or Trip Planning Tools for our recommended local accommodations.
Can our family or group book an exclusive tour?
Certainly. We welcome and encourage private tours. In fact when we first started in the business, the majority of our tours were custom made (Elderhostel International, school groups, Girl Guides of Canada). From these custom tours we were able to build our clientele and develop recognition and trust in the industry.
Many of our former clients took advantage of the openings in our Sealegs schedule to book private tours for their families and friends. Today, Sealegs still maintains openings in our schedule to accommodate our clients who know what to expect from a Sealegs Adventures.
There is no extra charge to book an exclusive tour!
Tax information for non-resident visitors?
Sealegs is obligated to charge a 5% GST tax and 7% PST Tax on all products and a 5% GST for services. Click here for details.
FAQ didn’t answer your question? No problem.
Here are several ways to contact us
Ask us a question.
Give us a shout.
Toll Free: 1-877-KAYAK BC (529-2522)
Address: Sealegs Eco-Adventure Centre
200 Transfer Beach Road
Ladysmith, BC V9G 1W2
View the Google Map for directions.